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Forum Discussion
C7000 Can not change LAN IP to 192.168.100.___
Hey All, So, I bought this REALLY nice C7000 Nighthawk cable modem router and I want to use it instead of the old cheap Comcast cable modem here. I have "upgraded" dozens and dozens of the ch...
WOW.... 240 (now 275) views and not even 1 suggestion so far??
I just verified that I WAS able to set the LAN IP on an older LINKSYS cable modem router (that I borrowed) with this Comcast cable connection to the 192.168.100. ____ that I need it to be.
I am thinking this is a flaw in this Netgear model router. Of course, NO ONE will EVER will admit that.
The only questions are:
1) Is this a flaw that can be corrected by a firmware update?
2) Will Netgear feel that it is important enough to spend the money to have their engineers write a firmware update that DOES correct it?
3) If the answer is "no" (which is most likely) to number 1 or 2 above...... can I get a FREE replacement that actually DOES allow me to change the LAN IP address to what I need it to be? Annnnnnnnd the answer to that is most likely "no" as well.
And that explains why there are no replies to my original post!
YEA..... I just wasted $212 thanks to Netgear..... YEA!
Hello tekman101101
I know sometimes with cable modems the cable modem side of the unit will use 192.168.100.1 to access the cable power levels and down and upstream. Have you tried to see if that will pull up with that ip address?
DarrenM
Hello Darren,
Thank you for at least taking the time to try …… I suppose.
I’m sorry but your English grammar is terrible....... I THINK what you are trying to say is that YOU have seen some cable modems use the IP address of 192.168.100.1 to access or report the "power levels"??? Beside the fact that I have NEVER seen that in ANY cable modem after having configured and setup literally dozens and dozens of cable modems myself...... If that was even a remote possibility.... why would the Netgear support technicians just suggest to me that I try that very specific IP address of 192.168.100.1 to see if it cures the error message?
(Please see the reply from NETGEAR below)
But also…… your suggestion is incorrect for several other reasons…. But I do not feel like typing them all up. And at $90 per hour I need to get to the REAL solution as quickly as possible.
------------------------------------------------- The latest reply from Netgear technical support: --------------------
Response from NETGEAR
Hi, Will,
Thank you for your response!
With regard to the case, can you try to set the LAN IP Address to 192.168.100.1, mark Use Gateway as DHCP server and then click apply button?
See if you get the same error message or not.
If the issue still persist, can you try to factory reset the modem router and then try to change the LAN Setup again to your preferred LAN IP settings?
Here are the steps to reset the modem router.
Note: The modem router should be powered on while doing the reset.
a. Please push the reset button (using a small pin or paper clip) at the back of the modem router and release after 30 seconds.
b. Unplug the power adapter for 10 seconds and then plug it back in.
**This will make all the settings of the modem router back to default.
If the information provided did not help in resolving your issues, please log into https://my.netgear.com to respond to this email.
Thank you for choosing NETGEAR.
Regards,------------------------------------------------------
Well……. Both you and Netgear are batting zero…… as their suggestion did NOT help and yours does not even come close……. but I suppose it’s the effort that counts???
What I am saying is that Ip could be in use by the modem and heres a screenshot of when you go to that address and it brings up power levels and SNR for a modem.
DarrenM
Ummmmm ..... Darren ..... I am not even going to take the time to type out what is wrong with your post ..... I will however suggest that you take some basic computer network classes ..... sorry ..... but if you take the time to understand what you are actually doing when you type an I.P. (Internet Protocol) address into a web browser you will understand why you ended up at that page you mentioned AND you will understand what I am saying.
Good bye ..... "Live long and prosper"