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Forum Discussion
tekman101101
May 27, 2017Aspirant
C7000 Can not change LAN IP to 192.168.100.___
Hey All, So, I bought this REALLY nice C7000 Nighthawk cable modem router and I want to use it instead of the old cheap Comcast cable modem here. I have "upgraded" dozens and dozens of the ch...
DarrenM
Jun 07, 2017Sr. NETGEAR Moderator
Hello tekman101101
I know sometimes with cable modems the cable modem side of the unit will use 192.168.100.1 to access the cable power levels and down and upstream. Have you tried to see if that will pull up with that ip address?
DarrenM
tekman101101
Jun 08, 2017Aspirant
Hello Darren,
Thank you for at least taking the time to try …… I suppose.
I’m sorry but your English grammar is terrible....... I THINK what you are trying to say is that YOU have seen some cable modems use the IP address of 192.168.100.1 to access or report the "power levels"??? Beside the fact that I have NEVER seen that in ANY cable modem after having configured and setup literally dozens and dozens of cable modems myself...... If that was even a remote possibility.... why would the Netgear support technicians just suggest to me that I try that very specific IP address of 192.168.100.1 to see if it cures the error message?
(Please see the reply from NETGEAR below)
But also…… your suggestion is incorrect for several other reasons…. But I do not feel like typing them all up. And at $90 per hour I need to get to the REAL solution as quickly as possible.
------------------------------------------------- The latest reply from Netgear technical support: --------------------
Response from NETGEAR
Hi, Will,
Thank you for your response!
With regard to the case, can you try to set the LAN IP Address to 192.168.100.1, mark Use Gateway as DHCP server and then click apply button?
See if you get the same error message or not.
If the issue still persist, can you try to factory reset the modem router and then try to change the LAN Setup again to your preferred LAN IP settings?
Here are the steps to reset the modem router.
Note: The modem router should be powered on while doing the reset.
a. Please push the reset button (using a small pin or paper clip) at the back of the modem router and release after 30 seconds.
b. Unplug the power adapter for 10 seconds and then plug it back in.
**This will make all the settings of the modem router back to default.
If the information provided did not help in resolving your issues, please log into https://my.netgear.com to respond to this email.
Thank you for choosing NETGEAR.
Regards,
------------------------------------------------------
Well……. Both you and Netgear are batting zero…… as their suggestion did NOT help and yours does not even come close……. but I suppose it’s the effort that counts???
- DarrenMJun 09, 2017Sr. NETGEAR Moderator
What I am saying is that Ip could be in use by the modem and heres a screenshot of when you go to that address and it brings up power levels and SNR for a modem.
DarrenM
- tekman101101Jun 14, 2017Aspirant
Ummmmm ..... Darren ..... I am not even going to take the time to type out what is wrong with your post ..... I will however suggest that you take some basic computer network classes ..... sorry ..... but if you take the time to understand what you are actually doing when you type an I.P. (Internet Protocol) address into a web browser you will understand why you ended up at that page you mentioned AND you will understand what I am saying.
Good bye ..... "Live long and prosper"
- PFYNov 10, 2017AspirantHi, I’ve just started taking some basic computing/networking classes and your post intrigued me. I sort of understand (but really don’t) what you are saying.
Two things pop into my mind. Firstly could you explain to me why you haven’t tried using IP addresses above .254 - maybe one of them would work for you?
It sure seems like if you have spent hours on this problem maybe it would have been quicker to pick IP addresses in a different range other than 192.168.100.___ ?
Hope you’ve found the answer to your problem!
Best wishes!