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Forum Discussion
gagandeep
Aug 16, 2019Guide
C7000 firmware downgrade
Is there a way I can get an older firmware and flash it? If yes where can I download from? Thank you
Wrong forum, should be in the Cable Modem Forum, go to COMMUNITY, select HOME, and then CABLE MODEM.
As far as I know, ONLY your ISP can do that, they control the modem and f/w running on it.
6 Replies
- IrvSpMaster
Wrong forum, should be in the Cable Modem Forum, go to COMMUNITY, select HOME, and then CABLE MODEM.
As far as I know, ONLY your ISP can do that, they control the modem and f/w running on it.
- michaelkenwardGuru - Experienced User
In addition, this is the Netgear party line.
If your firmware is outdated, you cannot manually upgrade your cable modem’s or modem router’s firmware. You must contact your Internet service provider (ISP) to upgrade your firmware.
- dsn2282Aspirant
Netgear says only the ISP can download the latest firmware which is V1.02.14 in my case for a c7000v2 cable modem/router.
When I call the ISP they say they cannot do it. How do I resolve this problem. Can I download the firmware v1.02.14 from somewhere, save it on my desktop and then download it to my gateway vis Netgear Genie? I am sure many are having the same problem. I am being told to discard my working netgear Modem and then buy another one of the same for $94(BestBuy) which might have the latest firmware installed. I want to make sure there is no other option before I discard a functioning modem/router. Thanks