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Forum Discussion

gagandeep's avatar
Aug 16, 2019
Solved

C7000 firmware downgrade

Is there a way I can get an older firmware and flash it? If yes where can I download from? Thank you
  • Wrong forum, should be in the Cable Modem Forum, go to COMMUNITY, select HOME, and then CABLE MODEM.

     

    As far as I know, ONLY your ISP can do that, they control the modem and f/w running on it.

6 Replies

  • Wrong forum, should be in the Cable Modem Forum, go to COMMUNITY, select HOME, and then CABLE MODEM.

     

    As far as I know, ONLY your ISP can do that, they control the modem and f/w running on it.

      • dsn2282's avatar
        dsn2282
        Aspirant

        Netgear says only the ISP can download the latest firmware which is V1.02.14 in my case for a c7000v2 cable modem/router.

        When I call the ISP they say they cannot do it. How do I resolve this problem. Can I download the firmware v1.02.14 from somewhere, save it on my desktop and then download it to my gateway vis Netgear Genie? I am sure many are having the same problem. I am being told to discard my working netgear Modem and then buy another one of the same for $94(BestBuy) which might have the latest firmware installed. I want to make sure there is no other option before I discard a functioning modem/router. Thanks