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Forum Discussion
C7000 slow WIFI
I am not very savvy with routers/modems so bear with me. I just purchased a C7000 and am using it with Time Warner cable. The WIFI is very slow on both netbooks I have. I have 100 MBPS internet service and on my IPhone, I get 117 MBPS download, but on WIFI with my two netbooks, it's only 5 MBPS and actual browsing the web and YouTube seems worse and totally pathetic. Even with an Ethernet cable hooked up I still get the same throughput.
I tried resetting the modem to no avail. All my connections look good via the Netgear website that show status of the unit and Time Warner says the connection is good on their side.
Now both my netbooks have Atom processors amd 2 GB RAM and was bought in 2008 or so but I thought processor speed does not affect internet?
4 Replies
Hello Clevor
Can you tell me what type of wireless card are in those devices or what version of 802.11 they have?
DarrenM
I called up your tech line and they told me the slow WIFI is due to the "N" card in my two Atom processor netbooks (MSI U160 and Asus N10J). I use these netbooks to play videos on long plane flights, due to the long battery times in their day (5 hrs or so in 2008, when I bought these netbooks).
I found out that the browser makes a difference. I am running Windows 10 in both netbooks and with Edge browser, I get 30 MBPS upload with WIFI and 40 with Ethernet, but with Chrome I only get around 4-5 MBPS. However I have 100 MBPS internet service and I get 117 MBPS on my IPhone. Your tech support said the current cell phones have sophisticated wifi cards so that's why they can keep up. My netbooks are circa 2005-2008. However I thought that in general, the processor speed does not affect internet browsing?
I do have a faster laptop that I normally use however that is in transit right now in my household goods as I have moved from Japan to Hawaii. I know that laptop was smoking fast in Japan with the internet service I had, even though the fiber optic only went to my apartment building and not to each unit. Cell phone service really sucks here in Hawaii too, compared to Japan, where phone and internet service was never an issue no matter where you were in Japan.
I presume internet speed will be up to par when I get that laptop in use with the C7000 modem/router.
Hello Clevor
That is correct about those older devices when they are connected to the wifi any other device connected to that wifi can only go as fast as 802.11N even though your newer laptop has better hardware so the best thing to do is keep your older equipment on the 2.4ghz wifi band and the new stuff on the 5ghz if possible.
DarrenM
