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Forum Discussion
DashWilliams27
Apr 15, 2020Tutor
C7000 Speed drop Newly added to Suddenlink plan
Just purchased a C7000 AC1900 Nighthawk. Had the modem activated on my Suddenlink account and I can not get more than 20 down and 2 up. I confirmed the old modem was taken off of the account (tested ...
plemans
Apr 17, 2020Guru - Experienced User
I'd suspect you're right on the provisioning being the issue. Especially when they had to send it 2x to get the cm1000 working properly.
Really makes you suspect their setup department.
I'm glad to hear you got it functing though! I've had a cm1000 since they came out and its ran great for me. Hope you have the same luck.
michaelkenward
Apr 17, 2020Guru - Experienced User
If you need more help, you might get better and quicker replies, and find other answers, over in the appropriate section for your device:
Cable Modems & Routers