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Forum Discussion
Jmalthaner
Apr 20, 2017Aspirant
C7000 Very High Internet Traffic stats ( Spectrum )
I have been noticing very high traffic on my C7000 nighthawk router. I have Time Warner / Spectrum as an ISP. Does this type of traffic appear to be common ? I only have 2 devices connected throu...
WarpedTrekker
May 15, 2017Guide
Have you found an answer?
I am seeing the same thing with the C7000 and Spectrum. I mean look at these crazy high numbers for the month. I only stream Netflix at night a couple episodes. Never download huges files. I looked in my router logs, and see nothing wrong. No devices attached, except for my home devices. No rogue devices. I logged into Spectrum, and for the past 14 days, their side says I used 74GB for this month so far. But the Netgear modem shows much more higher usage. lol.
My C7000 has firmware version V1.01.15.
I've tried calling Spectrum to update my firmware to the latest, v1.01.23, but their support people are idiots. They say Spectrum doesn't provide any firmware updates. But the Netgear link here says to contact our ISP for updates. I've tried several support calls, and they don't seem to know how to push an update to these modems.
I am also having wireless dropouts, so would like to see if the latest firmware fixes it. But they cant figure out to push an update to my modem!
So do I need to get DD-WRT firmware? I am about to load third-party firmware on my router, if things dont get fixed by Netgear!
WarpedTrekker
Jul 27, 2017Guide
Netgear Support, can we have an answer please?
This looks like a bug to me. I'm still seeing the issue on my side in the router.