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Forum Discussion
C7000 Very High Internet Traffic stats ( Spectrum )
I have been noticing very high traffic on my C7000 nighthawk router. I have Time Warner / Spectrum as an ISP. Does this type of traffic appear to be common ? I only have 2 devices connected throu...
Have you found an answer?
I am seeing the same thing with the C7000 and Spectrum. I mean look at these crazy high numbers for the month. I only stream Netflix at night a couple episodes. Never download huges files. I looked in my router logs, and see nothing wrong. No devices attached, except for my home devices. No rogue devices. I logged into Spectrum, and for the past 14 days, their side says I used 74GB for this month so far. But the Netgear modem shows much more higher usage. lol.
My C7000 has firmware version V1.01.15.
I've tried calling Spectrum to update my firmware to the latest, v1.01.23, but their support people are idiots. They say Spectrum doesn't provide any firmware updates. But the Netgear link here says to contact our ISP for updates. I've tried several support calls, and they don't seem to know how to push an update to these modems.
I am also having wireless dropouts, so would like to see if the latest firmware fixes it. But they cant figure out to push an update to my modem!
So do I need to get DD-WRT firmware? I am about to load third-party firmware on my router, if things dont get fixed by Netgear!
yes, the latest .23 for spectrum but spectrum behind by many months on pushing FW for C7000 (and lot of other devices).
For all the Cable devices, FW has to be pushed by the ISP.
Comcast is current on the all the latest FW and pushes the FW within couple of weeks to all of its customers. I cannot say same about Spectrum even though we go through certification process. Unfortunately, we cannot do much in this unless spectrum improves this for their customers.