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Forum Discussion
MitchT
Aug 22, 2019Aspirant
C7000v2 Router reset and now shows factory network names and passwords
I came home and noticed my internet was out. I expected it was a Cox issue. An hour later, and after all the fixes from the Cox rep. didn't work they determined it was likely a setting on my router. I plugged in to the admin area of the router and noticed the network names for 2 and 5 G had switched back to Netgear75 wireless network name and passwords. I've had this router for one year and this has never happened. What would prompt the router to do this?
2 Replies
- michaelkenwardGuru - Experienced User
Your subject says C7000v2, that's a cable modem/router. Your footer says A7000. (That's a WiFi USB Adapter.)
Your message appears in Nighthawk WiFi Routers. That's something else altogether.
You might get better and quicker replies, and find other answers, over in the appropriate section:
Cable Modems & Routers