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MitchT's avatar
MitchT
Aspirant
Aug 22, 2019

C7000v2 Router reset and now shows factory network names and passwords

 

I came home and noticed my internet was out. I expected it was a Cox issue. An hour later, and after all the fixes from the Cox rep. didn't work they determined it was likely a setting on my router. I plugged in to the admin area of the router and noticed the network names  for 2 and 5 G had switched back to Netgear75 wireless network name and passwords.  I've had this router for one year and this has never happened.  What would prompt the router to do this? 

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