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Forum Discussion
c7000v2 upstream dropping
So I just moved into a new house after owning this NETGEAR C7000v2 for about 2 years now, with little to no problems so far. Once I moved in here, the upstream likes to drop randomly. i've tried 2/3 coax outlets in the house,
I tried to make sure I had as good of a connection as I could, with regards to the equipment, and the coax outlet. No kinks, splitters, etc. Only thing I had my ISP do so far was send a refresh signal on their end, which seemed to work for a day or so. This has been going on for about 2 weeks now.
3 Replies
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853https://ibb.co/CJvK3nW
https://ibb.co/X7gCRz6
https://ibb.co/vHXVd6v
https://ibb.co/7KW9N5Dsorry first post didnt like my pictures.
Seeing some correctables and un-correctables being reported and lots of cirtical events. Something the ISP needs to take a look into.
