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Jamar27davis's avatar
Jamar27davis
Aspirant
Aug 17, 2022

C7000v2 works for certain devices

I bought this Netgear Modem Router but it only works on my iPhone and MacBook, not my Roku stick or TV. I have Skywire (DirectTV) internet they said it's not the service it's the router. Please help I'm not very familiar when I had COX everything was much simple just moved to this apartment and first time using Skywire and Netgear….

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Skywire? the C7000 is a modem/router combo device. 

    I didn't know that skywire had coaxial service. 

    Did it work when you were using cox? 

    What error are you getting? 

     

     

    • Jamar27davis's avatar
      Jamar27davis
      Aspirant
      Attached is a picture of the setup (Ethernet from wall to modem and coax from wall to tv). Cox gave me a router I didn't need to buy one (I was just pointing out that I never really had to deal with this)... however I just bought this Netgear one from Walmart because I was told to. The error only comes in with my ROKU tv which needs wifi to watch Netflix and such as of now I can only watch regular live TV: "It's showing up on my tv as a network but once I put in the password it says the network cannot connect reset router or check password"
      • plemans's avatar
        plemans
        Guru - Experienced User

        Well, I don't see a photo. 

        But like I said, the C7000 is a coaxial modem. Meaning it needs a coax input from your isp. If you're isp's signal is coming in over an ethernet connection, its not compatible.