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Forum Discussion
SC_Stigmata
Oct 26, 2020Tutor
C7100V cable modem/router will not recognize external USB device
Modem/Router doesn't recognize external HD. This seems to be an issue with this model. Previous solutions (replace until you get one that works) and power cycle (reset) and hope that works. Any ot...
FURRYe38
Oct 27, 2020Guru - Experienced User
Ya, Modems don't respond to Apple formatting. NTFS would be best and most compatible between the modem and Apple if you are using Apple PC platforms.
SC_Stigmata
Oct 27, 2020Tutor
BTW, I just upgraded our old home network from an Aris 722 cable modem + Apple Airport Extreme wireless router which still works fine but compromises speed to the Netgear C7100V modem/router combo. We still have and need for a landline so we needed a cable modem that had a landline port. Rather than purchase a modem and router I decided to get the combo. I also really wanted USB to run my back-up HD. That is how we unded up in this space.
I'm willing to reformat the HD if necessay. I just want to make sure it's working before I go that route. I was hoping the thumb drive formated with FAT32 would immediately get recognized. I will have to wait until early tomorrow morning to reset the modem.
- FURRYe38Oct 27, 2020Guru - Experienced User
I would reboot or power OFF the modem with the thumb drive installed and formatter for NTFS. IF this doesn't work to fix this, then there is something wrong with the modem or FW thats not working to see a USB drive device.
- SC_StigmataOct 27, 2020Tutor
I'll try that out tomorrow morning. I have a thumb drive NTFS formated. I'll power cycle it tomorrow morning and keep my fingers crossed. I agree, if that doesn't work, I need Netgear to replace modem/router. I'll post the outcome of the power cycle tomorrow morning.
- SC_StigmataOct 27, 2020Tutor
I formated the thumb drive NTFS. Unfortunately, it is still not working. Last option is the reboot/power cycle tomorrow morning.....