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Havingfun12-31's avatar
Havingfun12-31
Follower
Dec 31, 2020

C7100V Parental Contol - NetGear Gennie conflict

The Parental Contol tab in the NetGear Gennie opens an internet page directing to download Circle on Netgear App.   The App however says that the C7100V is NOT a supported device, so you can't use the App to set up parental controls. You also can't set them up in the NetGear Gennie because it forces you to the internet page.    Seems like someone at NetGear missed a step to install Circle in the modem.  This NEEDS TO BE FIXED. 

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Dec 31, 2020

    You'll need to probably ignore what the app is doing. Genie is being retired and not developed on anymore. Circle isn't supported so it's recommended to manage the modem using the modems web page only. 

     

    Good Luck.