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Forum Discussion
tlee
Apr 10, 2018Aspirant
C7500 Hardware Problem?
My C7500 goes offline when I rotate one of the antennas past a certain angle. This behavior is repeatable. Here it is working: And here it is with the #2 ethernet light solid and no other ac...
ROUTERS
Apr 10, 2018Aspirant
I do not see a problem. you can get idea on this video https://www.youtube.com/watch?v=41cTLHdrv8U
tlee
Apr 10, 2018Aspirant
So... that was an uneventful 8 minute unboxing video.
I failed to find any relevance to my original query where the router hardware appears to enter a fault state when the antenna is rotated a specific direction.
- DarrenMApr 10, 2018Sr. NETGEAR Moderator
Hello Tlee
I suggest contacting support since this is a hardware issue they may be able to RMA the product for you.http://www.netgear.com/support/contact.aspx
DarrenM