NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
C7800 not saving 5GHz Guest Network settings
Firmware 3.01.43
genie 3.1.78
I just noticed I cannot change the 5GHz guest network password or any of the 5GHz guest network settings. Haven't tried changing regular settings because I wonder if something night break unexpectedly.
It doesn't matter which browser or if I'm through WiFi or cable. The post seems to have the right parameters but it just doesn't save it. I tried with the android Genie app as well as all the following combinations:
Linux: Chrome; Firefox; Opera
Windows: Chrome; Firefox; Opera; Edge; IE
Example: inside /GuestNetwork.asp
Parameter passphrase is saved but passphrase_an is not. Same with all _an parameters.
5 Replies
Really weird behaviors...
* If I try to disable the both Guest Networks (2.4GHz / 5GHz), the 5GHz remains enabled.
* If I remember the Guest 5GHz, it starts broadcasting the renamed SSID but it doesn't work (and the page in the browser will still show the old name).* If I disable both Guest Networks (2.4GHz / 5GHz), and rename the 5GHz guest network, then it becomes disabled (even it still will show enabled in the basic view but disabled (and broadcasting) in the advanced view.
The only way I get it to work is by leaving the name / password untouched. Really weird behavior, seems totally broken. I would be tempted to do a factory reset but I wonder if it might completely break something and I need the connection to work.
Try a factory rest when you have time and not at work. Setup from scratch.
Try using IE11, Edge or Firefox browser.
Yeah, I'm tempted to try but with all the WFH it would be terrible if I lose connectivy (I'm a Software Engineer in one of the huge companies :-)). Also, my setup in the router has a lot of manual things (reserved IP addresses / port forwarding / other tweaks, so it would take me some time to manually restore everything :-().
