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Forum Discussion
cable modem router model C3700 will only connect to my laptop
I get the message: You are not connected to your Routers WIFI network. To access routerlogin.net your device must be connected to your Router's WIFI network. Check your current connection and try ag...
Hello Farrah
Try to remove the coax connection from the modem and then do the factory reset then try to setup the wireless. After that try to plug into the coax.
DarrenM
Hi, thanks for responding. I have tried everything under the sun. I've downloaded the desk top app and genie wont let me in the router, my IP address shows some 50.30. number in cmd ipconfig/all and the only one that will let me close to Genie is IP 192.168.100.1 and that has the router mode off, the Mac address blank, the IP address blank, DHCP off, and 0 for the starting frequency. Any changes I apply will reboot and revert back. I have tried wired with my laptop and other wireless devices, the routerlogin.net says I need to log on to the router network. I swear never again will I buy a netgear product. grrrrr.