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Forum Discussion
Cable Modem Shut Down
After almost 3 years of flawless service, my CM2050V Cable Modem suddenly shut down in the middle of an important online meeting. The modem is well shielded and there were no apparent issues at the t...
Lets check a couple of things.
Modem well cooled in a good ventilated room?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What is the brand and model of the host wifi router connected to the modem?