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Forum Discussion
Ziadturk
Aug 30, 2017Aspirant
call from netgear support concerning CM1000 ???? phone number 1 888 253 1295
somebody called from that number 888 253 1259, on my cell, asking if my CM1000 is working ok, and that they took my number from my profile with Netgear (Netgear Database hacked ???) and asked me to d...
- Aug 31, 2017
Hello Ziadturk
I checked the system and there is all of this engagement was recorded so yes that was Netgear tech support I was not aware they did this but you should be fine.
DarrenM
olerma01
Aug 30, 2017Tutor
Highly suspicious. I've never heard of a high volume hardware maker calling owners to see if everything is alright. Owners have a tough time getting support as it is. Don't download any apps they recommened or visit websites they recommened as well.