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Forum Discussion
samjones
Oct 26, 2016Aspirant
Can ping router fine, but DNS pings drop
I've got a problem with one computer that is driving me mad! For a couple of years I've been dealing with it continuously dropping its connection with the internet, while still successfully pinging t...
TheEther
Oct 27, 2016Guru
You probably want to do a tracert to 8.8.8.8. This will give you more information about where packets are being dropped. You may have to run tracert several times. Alternatively, use WinMTR, which will constantly probe all hops between you and 8.8.8.8.
- samjonesOct 29, 2016Aspirant
Hey TheEther, thanks for your reply.
I ran a traceroute when the problem occured and it returned stars only. Does this mean it's a problem with the computer? The router is still online and connected to the internet, and I'm able to ping the router from the mac. Firewall turned off also.
Cheers
- TheEtherOct 29, 2016Guru
It returned stars, even for the first hop? That would signal a problem with the router. Can you post the output? Or PM it to me, if you are concerned about privacy.
- samjonesOct 29, 2016Aspirant
Yeah no problem, heres a screenshot of the traceroute and a few other pings, the only ping that worked was the one to the router. It's weird because I can see that the router's connection to the internet is still working perfectly and all other devices aren't having any problem. After turning off the wifi and turning it on again it starts working, but then after a random amount of time it will stop working again.
EDIT: I should also note that this happens on every network I connect to, at home, work, friends house, everywhere.