Cannot Connect to CISCO VPN With my CAX80 rOUTER

Question

Good morning,&nbsp;My wife is using CISCO VPN for her work and she cannot connect to it. She is getting an error message to check connectivity and server address. We have XFINITY and a Netgear CAX80 modem router.&nbsp;Can you please help us? Thank you so much!

Dtausky · Answer

I had same issue, fix it by disabling the IPSec ALG. Check this box under Settings&gt;WAN

plemans · Answer

have you checked with the vpn provider to see if theres any certain port that needs to be opened?
Or if she has any security software on her laptop thats blocking it?&nbsp;
Usually we have you start with the vpn provider to get the requirements and to make sure it isn't a computer issue

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Cannot Connect to CISCO VPN With my CAX80 rOUTER

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