NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cannot find Firmware Update or Router Update button on N600, C3700 WiFi cable modem router
Hello, On Oct 5, '17 I received an e-mail from NetGear advising me to upgrade the firmware on my N600-c3700 router to fix a security issue. It asks to log into the router, select Avanced Administrat...
> [...] I can't find my question [...]
This one?:
https://community.netgear.com/t5/x/x/m-p/1400638
I clicked on your user-ID to find that.
> [...] I have the identical issue [...]
This seems to be a non-standard meaning for "identical". This thread
began with a question about a C3700, a cable-TV modem+router.
> My model is the C6250-100NAS and it is MINE. [...]
Ok, but the other thread (yours) referred to an "R6250", which is not
a cable-TV modem+router. If you really have a C6250, then it may not be
amazing that a response tailored to an R6250 would be less than
satisfactory, but it's not immediately clear that Netgear is the cause
of that dissatisfaction.
> The controlled by your ISP does not apply to mine [...]
For a cable-TV modem(+router), the question is not who owns it, but
to whose network it's connected, as explained above.
> [...] My version of the firmware is vulnerable [...]
Says who?
AHA! well.. A: I clicked the icon, looked at the account stuff but now I know to click the name thing. I was totally unaware of that so thanks!
B: The other thing was a clear mistake (C6250 is right, R6250 is not. I had issues finding it on the list and the photos of them are identical. I would have sworn to you that I got the original model directly from the router-beast itself but.. yes.. oops )
As a result I was responding to: https://kb.netgear.com/000049498/Security-Advisory-for-WPA-2-Vulnerabilities-PSV-2017-2826-PSV-2017-2836-PSV-2017-2837
However, I still have no solution to updating firmware and I'm not really confident with hardware that does not have a firmware update path.
If you see anything else I missed, I'm good with you pointing it out. I just want to update it if it needs. I have a very very mixed household with 5 android devices, 2 pieces of fruit and 5 PC's.
Ideas?
> As a result I was responding to: [...]
[...]
NETGEAR is aware of WPA-2 security vulnerabilities that affect
NETGEAR products that connect to WiFi networks as clients. [...]
[...]
o Routers and gateways are only affected when in bridge mode
(which is not enabled by default and not used by most
customers). [...]
[...]
These WPA-2 vulnerabilities affect the following products:
[...]
Is your C6250 a wireless client? No, it includes a wireless access
point to which other (client) devices connect.
Is your C6250 a router operating in bridge mode? The only bridge
mode I see in the C6250 User Manual is for a modem-only mode, which is
not the kind of _wireless_ bridge to which the Security Advisory refers.
So, no.
Is your C6250 on the list of vulnerable devices? As with all other
cable-TV modem(+router)s, no. It can't be a wireless client device, and
it can't operate as a wireless bridge (where it would act as a fancy
kind of wireless client device).
> However, I still have no solution to updating firmware and I'm not
> really confident with hardware that does not have a firmware update
> path.
It's a cable-TV modem+router. The cable-TV ISP controls its
firmware. It has a firmware update path, but it's largely out of your
control.
> Ideas?
Don't worry, be happy?Not happy - no the ISP does not control firmware or programming on a privately owned device. I'm lucky my isp could follow MAC address instructions. My issue is lack of updating capability. If it's something I can push.. then I want that line of code so I can do so should it be needed.