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Fred87's avatar
Fred87
Aspirant
Apr 07, 2020

cannot get my N600 WiFi Cable Model Router to work

I have just started installation and cannot get the Online LED to light solid green. It say wait 10 minutes but i have waited hours and nothing. Do I have a defective modem ?

4 Replies

    • Fred87's avatar
      Fred87
      Aspirant
      Apr 08, 2020

      Thanks for your reply...

      I am not a techy ...so i don't know what ISP stands for...

      at first i was told i had to have ATT get it going but after they did i found out what i thought was the unit working was i was only getting my wireless wifi working not Netgear unit..

      then i was told  I need a Coax cable but when i bought it at Best Buy i was told i did not...so next step is to get one and try that...

      thanks again..

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Apr 08, 2020

        ISP = Internet Service Provider. 

        Review all user manuals and quick installation guides for installation of modems. 

        Fred87 wrote:

        Thanks for your reply...

        I am not a techy ...so i don't know what ISP stands for...

        at first i was told i had to have ATT get it going but after they did i found out what i thought was the unit working was i was only getting my wireless wifi working not Netgear unit..

        then i was told  I need a Coax cable but when i bought it at Best Buy i was told i did not...so next step is to get one and try that...

        thanks again..