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Forum Discussion
Answerplease
Sep 19, 2016Aspirant
Cannot reset CMD31T modem
Have not been able to factory reset this piece of crap since the day I bought it. Time warner swears they don't reprogram modems, modem manufacturers tell me they give them update software. Whic...
DarrenM
Sep 20, 2016Sr. NETGEAR Moderator
Hello Answerplease
Every firmware is sent by us to the the ISP from there the ISP makes whatever changes they feel necessary and then they push out all the firmware to the customers modems when they are ready to do so.
DarrenM
Answerplease
Sep 20, 2016Aspirant
I suspected as such, why do you allow them a backdoor to hose the whole thing up such that I can't get into the modem to change/check settings?
You guys are really doing yourself a disservice by allowing them full access to (i'm assuming) onboard flash.