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Forum Discussion
Answerplease
Sep 19, 2016Aspirant
Cannot reset CMD31T modem
Have not been able to factory reset this piece of crap since the day I bought it. Time warner swears they don't reprogram modems, modem manufacturers tell me they give them update software. Whic...
DarrenM
Sep 20, 2016Sr. NETGEAR Moderator
Hello Answerplease
Every firmware is sent by us to the the ISP from there the ISP makes whatever changes they feel necessary and then they push out all the firmware to the customers modems when they are ready to do so.
DarrenM
Answerplease
Oct 05, 2016Aspirant
Well, the dropping continues, my constant reset of the modem continues ( and works for anywhere from 2 to 24 hours) and the lies continue.
a call to TWC and they tell me they do not update modem software that is " the modem seller's job". Had a TWC tech out and he tells me all is fine.
You people are truly pathetic on both ends.
- AnswerpleaseOct 06, 2016Aspirant
If a factory reset of this modem 'does not work" . what the f**k do you people have a reset on the modem for?
Is it a "funzie" button?