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Forum Discussion
Cannot Upgrade C3000 Firmware with Netgear Genie
Hi, I need expert assistance please. My ISP will not update my C3000 because it is my private cable modem. My attempts at updating through Netgear Genie have failed with the following message: ...
I am having the same issue. Wanted to do a firmware upgrade due to a separate issue of trying update a raspberry pi on my network, and it seems to be causing the router to go unresponsive and forces me to reboot it. Router firmware version is V2.02.08, and using the Netgear Genie firmware update option says the same thing, "Router Firmware Check Completed. Failed to get firmware version information."