NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

NikciD's avatar
NikciD
Tutor
Nov 13, 2018

Can't Connect Laptop Directly to CM100

I have a Windows 10 OS on my HP Pavillion HP Pavilion 15-au030wm. I am unable to connect directly to my CM1000 modem. I cannot get an internet connection at all. When I connect through the router (XR500 and X10) it states that I am only getting 100Mbps. I took my XR500 back and purchased the X10 for possibly seperate reasons (I could not get an opne NAT on my Xbox one X even after the software fix) I am supposed to be able t get up to 1Gb connection. Any thoughts?

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Do you have the latest NIC drivers on your PC? does your PC support 1Gps connections? Have you done port forwarding for the xbox?

     

    DarrenM