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Can't get my ethernet connection to work
I have a new C7000 connected to Xfinity which works great in the wireless mode, but when I try to connect it driectly using my ethernet cable it will not work. I am using a 2019 iMac running Catalina 10.15.3. The network shows green and says connected in System Preferences but nothing works. Help.
Is the network connecting showing a IP and DNS address when connected?
Are you using a USB to ethernet adapter?
Swap LAN cables and LAN ports on the Modem.
Try a different wired device to check for connection.
DaveWP wrote:I have a new C7000 connected to Xfinity which works great in the wireless mode, but when I try to connect it driectly using my ethernet cable it will not work. I am using a 2019 iMac running Catalina 10.15.3. The network shows green and says connected in System Preferences but nothing works. Help.
1 Reply
Is the network connecting showing a IP and DNS address when connected?
Are you using a USB to ethernet adapter?
Swap LAN cables and LAN ports on the Modem.
Try a different wired device to check for connection.
DaveWP wrote:I have a new C7000 connected to Xfinity which works great in the wireless mode, but when I try to connect it driectly using my ethernet cable it will not work. I am using a 2019 iMac running Catalina 10.15.3. The network shows green and says connected in System Preferences but nothing works. Help.