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Forum Discussion
Can't get over about 200mbps on new CAX30 with Xfinity 1.2gbps plan
Hi! I've got a new Netgear Nighthawk AX6 CAX30 with firmware 2.2.4.2. I have the Xfinity 1.2gbps plan. On my PC I'm seeing speeds of about 200mbps. On the PC's 2.5G connection I'm seeing...
Sorry...I'm not seeing the very large message I spent twenty minutes creating and then posted before the one about disabling the features. Did that not get posted? It gave me a message about uploading media (screenshots) and to "check back" or something like that.
Ya coping and pasting photos isn't working in the forums. If you have photos that you wanna post, pleast post them up on a cloud share and then copy the link for it, then select the Camera icon from the post tool bar and select From URL.
You can just copy the text data from the CAX30 cable connections and event logs page and past the text data into a post.
I just copied and pasted everything over again, hit "Reply" and it completely disappeared a second time. That's...frustrating. Let me try pasting as plaintext:
Gotcha...Okay here I go again :DFor the PC, we've got an Intel I219-V, and the laptop is an Intel AX200
Cable Information
Hardware Version
V1.01
Firmware Version
V2.2.4.2
Cable Firmware Version
V1.04.10
Cable Modem Serial Number
6PK658WU70510
CM certificate
Installed
CM MAC
28:94:01:F6:6F:38
LAN Port
MAC Address
28:94:01:F6:6F:3A
IP Address/Mask
192.168.0.1/255.255.255.0
DHCP
Enabled
Wireless Settings (2.4GHz)
Name (SSID)
Vortex
Region
United States
Channel
Auto (3)
Mode
Up to 750Mbps
Wireless AP
On
Broadcast Name
On
Wi-Fi Protected Setup
Configured
Wireless Settings (5GHz)
Name (SSID)
Vortex5G
Region
United States
Channel
149 + 153(P) + 157 + 161
Mode
Up to 1625Mbps
Wireless AP
On
Broadcast Name
On
Wi-Fi Protected Setup
Configured
Guest Network (2.4 GHz)
Name (SSID)
NETGEAR-Guest
Wireless AP
Off
Broadcast Name
On
Allow guests to see each other and access my local network
Off
Guest Network (5 GHz)
Name (SSID)
NETGEAR-5G-Guest
Wireless AP
Off
Broadcast Name
On
Allow guests to see each other and access my local network
Off
Cable Diagnostic
Status: Good
Action: Your setup looks fine. If you are still experience an internet issue, the Netgear Cable Knowledge Base can provide additional troubleshooting info.
Internet Access:
Downstream Status:
Upstream Status:
Refresh Save Cable Diagnostic Info
Frequency start Value
This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect.
Starting Frequency
573000000
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 573000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Security Enabled BPI+
IP Provisioning Mode Honor MDD IPv6 only
Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectabables
1 Locked 256 QAM 25 573000000 Hz 5.3 dBmV 38.4 dB 5 0
2 Locked 256 QAM 1 423000000 Hz 7.3 dBmV 39.7 dB 0 0
3 Locked 256 QAM 2 429000000 Hz 7.3 dBmV 39.7 dB 2 0
4 Locked 256 QAM 3 435000000 Hz 7.6 dBmV 39.7 dB 0 0
5 Locked 256 QAM 4 441000000 Hz 7.3 dBmV 39.6 dB 0 0
6 Locked 256 QAM 5 447000000 Hz 7.6 dBmV 39.6 dB 0 0
7 Locked 256 QAM 6 453000000 Hz 7.7 dBmV 39.5 dB 0 0
8 Locked 256 QAM 7 459000000 Hz 7.6 dBmV 39.5 dB 0 0
9 Locked 256 QAM 8 465000000 Hz 7.5 dBmV 39.5 dB 0 0
10 Locked 256 QAM 9 471000000 Hz 7.2 dBmV 39.3 dB 0 0
11 Locked 256 QAM 10 477000000 Hz 7.3 dBmV 39.1 dB 0 0
12 Locked 256 QAM 11 483000000 Hz 7.3 dBmV 39.2 dB 1 0
13 Locked 256 QAM 12 489000000 Hz 7.1 dBmV 39.1 dB 1 0
14 Locked 256 QAM 13 495000000 Hz 7.2 dBmV 39.0 dB 2 0
15 Locked 256 QAM 14 507000000 Hz 7.3 dBmV 39.1 dB 1 0
16 Locked 256 QAM 15 513000000 Hz 7.2 dBmV 39.0 dB 1 0
17 Locked 256 QAM 16 519000000 Hz 7.0 dBmV 38.9 dB 2 0
18 Locked 256 QAM 17 525000000 Hz 6.8 dBmV 38.9 dB 1 0
19 Locked 256 QAM 18 531000000 Hz 6.6 dBmV 38.9 dB 1 0
20 Locked 256 QAM 19 537000000 Hz 6.7 dBmV 38.8 dB 1 0
21 Locked 256 QAM 20 543000000 Hz 6.2 dBmV 38.7 dB 4 0
22 Locked 256 QAM 21 549000000 Hz 6.0 dBmV 38.5 dB 5 0
23 Locked 256 QAM 22 555000000 Hz 5.4 dBmV 38.4 dB 6 0
24 Locked 256 QAM 23 561000000 Hz 5.5 dBmV 38.3 dB 7 0
25 Locked 256 QAM 24 567000000 Hz 5.5 dBmV 38.4 dB 7 0
26 Locked 256 QAM 26 579000000 Hz 5.5 dBmV 38.3 dB 11 0
27 Locked 256 QAM 27 585000000 Hz 5.2 dBmV 38.3 dB 3 0
28 Locked 256 QAM 28 591000000 Hz 5.3 dBmV 38.3 dB 5 0
29 Locked 256 QAM 29 597000000 Hz 5.3 dBmV 38.2 dB 15 0
30 Locked 256 QAM 30 603000000 Hz 5.8 dBmV 38.3 dB 5 0
31 Locked 256 QAM 31 609000000 Hz 5.9 dBmV 38.4 dB 13 0
32 Locked 256 QAM 32 615000000 Hz 5.6 dBmV 38.2 dB 6 0
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 10 2560 Ksym/sec 16400000 Hz 53.0 dBmV
2 Locked ATDMA 11 2560 Ksym/sec 22800000 Hz 52.0 dBmV
3 Locked ATDMA 12 2560 Ksym/sec 29200000 Hz 51.0 dBmV
4 Locked ATDMA 13 2560 Ksym/sec 35600000 Hz 50.5 dBmV
5 Locked ATDMA 14 2560 Ksym/sec 40400000 Hz 50.0 dBmV
6 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0 dBmV
7 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0 dBmV
8 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0 dBmV
Downstream OFDM Channels
Channel Channel ID Frequency Power SNR/MER Active Subcarrier Number Range Total Codewords Uncorrectable Codewords
1 159 702000000 Hz 7.5 dBmV 39.1 dB 1126 ~ 2969 74594948 0
2 0 0 Hz 0 dBmV 0 dB 0 ~ 0 0 0
Upstream OFDMA Channels
Channel UpstreamIsMuted Ranging Status Subcarrier Zero Frequency Active Subcarrier Number Range Symbols Per Frame Tx Power
1 Other 0 MHz 0 ~ 0 0 0 dBmV
2 Other 0 MHz 0 ~ 0 0 0 dBmV
Extended Upstream Transmit Power
Current System Time: 2026-03-16 16:21:44
System Up Time: 06:00:12
Lower levels are on the high side for some channels but with in specs.
Can you post the Event Logs data page text as well please?
Let change the channesl to 1 on 2.4Ghz and 40 on 5Ghz.
Let change the channesl to 1 on 2.4Ghz and 40 on 5Ghz.
Done and done. Didn't seem to help.
Can you post the Event Logs data page text as well please?
Can't seem to find those anywhere.