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kaitlin4599's avatar
kaitlin4599
Aspirant
Mar 09, 2021

cant log in to my router C6300

ok so i bought a netgear modem router combo off ebay seller listed it as new in box seller said they bought the modem but realized it wasnt what they needed for the isp service they had so they tossed it on ebay. anyhow when i type in the ip address to log into to the admin account to adjust the settings on my modem i get a blank page i called netgear and they said they cant help unless i pay a 6 month fee any ideas how to fix this?

14 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    with anything bought used, a factory reset is a good idea. 

    did you push and hold reset for 7-15 seconds while its powered on? 

    Was your ISP able to activate it to your service? 

    • kaitlin4599's avatar
      kaitlin4599
      Aspirant

      isp was able to activate it i just cant access the router to change the settings no i didnt not reset the router