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Forum Discussion

1261's avatar
1261
Aspirant
Apr 06, 2017

Can't register my modem because it's in another person's name

I just bought a modem today and I can't get it registered with my cable provider because it's still under someone else name.
Model c3700

2 Replies

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator

      Hello 1261

       

      If you cant register with the cable company than they need to remove it from there system nothing Netgear can do about that you may need to ask for a supervisor at the cable company to do it.

       

      DarrenM