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Forum Discussion
Gifer
Sep 01, 2019Aspirant
Can't turn on LEDs C6220
When I bought my AC1200, C6220 yesterday 8/31/19, plugged it in, and hit the power button on the back, all the LEDs lit for constant maybe 3-5 seconds. all went off, then power light lit constant gre...
FURRYe38
Sep 01, 2019Guru - Experienced User
Is this modem from a ISP or did you buy it online?
Try a factory reset with the coax cable disconnected from the modem and use a wired PC to go in and see if you can enable the LEDs on the modems web page...
Gifer
Sep 01, 2019Aspirant
I found the problem. I didn’t realize there was a physical switch in the back to turn the LEDs off. I turned it on everything’s working now. Thank you.
Btw, I bought it to replace my isp box second one which was problematic.
Btw, I bought it to replace my isp box second one which was problematic.
- FURRYe38Sep 01, 2019Guru - Experienced User
Glad you found the problem. Please mark your thread as solved so others will know.
Enjoy. :smileywink: