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Forum Discussion
JerMajesty
Nov 11, 2022Aspirant
CAX 80 Router and ethernet ports not working after reboot
Hello, yesterday I decided to reboot my modem/router due to dropped connectivity. After reboot, the modem showed connection but my router and ethernet ports became inoperable. I tried to reset to fact...
JerMajesty
Nov 12, 2022Aspirant
Yes I've tried all of the above about 3x each. I removed the ISP coax and did factory reset holding reset button past 10 secs and unplugged and for greater than 30 min. Also tried all eth ports with CAT 5 and 6. There is also a button at the bottom to enable and disable wifi that I have ruled out as well.
The device is now constantly power cycling.
During power cycles the ethernet port connections will flash connect then disconnect immediately a couple times before ultimately completing the cycle as not usable.
The device is now constantly power cycling.
During power cycles the ethernet port connections will flash connect then disconnect immediately a couple times before ultimately completing the cycle as not usable.
FURRYe38
Nov 12, 2022Guru - Experienced User
I recommend opening up a support ticked with NG support
https://my.netgear.com/support/contact.aspx
Or make contact with the forum moderators to see what options you have available to you: