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Forum Discussion
jrlinden
Jan 03, 2026Aspirant
CAX30 - 2.4 wifi bad /5ghz good?
Not sure what's going on but all of a sudden the router won't allow connection via wifi 2.4 but does connect on 5 ghz. Reset the router to factory specs - I'm using xfinity service On several devic...
StephenB
Jan 08, 2026Guru - Experienced User
jrlinden wrote:Anyway to test that?
Perhaps confirm that the network is gone using a wifi analyzer app?
jrlinden
Jan 09, 2026Aspirant
I confirmed the network is up/down using the graphing component of a wifi scan but it seems this forum doesn't allow images, even low res to be attached or included. It keeps saying try later.
- StephenBJan 09, 2026Guru - Experienced User
jrlinden wrote:
but it seems this forum doesn't allow images
A bug which has been reported to Netgear. Very annoying.
jrlinden wrote:
I confirmed the network is up/down using the graphing component of a wifi scan
If the network disappears, then I think you either have a failing 2.4 ghz radio or the gateway is rebooting. Since 5 ghz never disappears, it does point to the radio.