CAX30S no Ip from ISP

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Bdubois100 wrote:

CAX30
Firmware is all up to date

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While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Cable Modems & Routers

I will ask the Netgear moderator to move your message.

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

Check for various troubleshooting tips.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

Please contact a forum moderator about this:

https://community.netgear.com/t5/Cable-Modems-Routers/NOTICE-Users-with-sudden-non-functioning-CAX80-modems/td-p/2234550/jump-to/first-unread-message

olympos1625 DarrenM 

Thank you. 

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Bdubois100 wrote:
Internet connection has been up and down for about a week and finally stopped working. ISP couldn’t get the nighthawk to communicate back completely . I noticed my ip from my ISP is all 0. I’ve had 2 techs out to my house and they can’t get it to connect but their gear works just fine.
I can connect to the CAX30’s WiFi and access the gateway. I’ve tried resetting it and that didn’t fix anything. I can’t find anything online that talks about this exact situation. The nighthawk just keeps looping and never gains a connection from my ISP but they say everything looks good but they can’t gain a complete connection. I use the nighthawk via WiFi.
It basically just stopped working overnight

CAX30
Firmware is all up to date

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