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Forum Discussion
CAX80- Login/firmware/smartconnect
To whom this may concern:
I have a few issues that I could use assistance with.
- I wanted to login in to my router...I got past the UN/PW page, then, entered my serial number. I got to the page that asked for my answers to my sercurity questions: Nothing worked? How do I get around this?
- I want to update my firmware? How?
- How do I disable smarconnect? I have a few things in my house that will only connect to the 2.4ghz band, and not the 5ghz?
Any help is appreciated!
Thank you,
Duane
6 Replies
Factory reset the gatway and setup from scratch using a ethernet PC and web browser:
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Press the reset button in back for 15 seconds then release.
Access the setup web page at 192.168.1.1
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
One the Gateways web page, you can disable Smart Connect under Basic/Wireles Settings. There will be a check box to uncheck.
Furrye38:
Thank you! I'll attempt to do this later this week!
DuaneomattLet us now how it goes.
I have a few devices (robot vacuum and weather station) that say that I must only connect to a 2.4ghz band. They are not compatible with 5ghz? Do you think it would make sense to set up two different wifi conections then? One at 2.4 ghz and one at 5 ghz?
Thank you,
DuaneOkay...I attempted the factory reset. After going to 192.168.1.1, I was not able to log in still...I went to the "reset password" link...it is still asking for two security answers that are saying are incorrect when I enter the answer (and I have no idea how they could be wrong.). Do you know of a way to get around the security questions page?
Thank you,Duane
Did you press the reset button for 15 seconds then release, then give about 2 minutes before going to 192.168.1.1? This should get you to the setup wizard screen. Not a password reset screen.
