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Forum Discussion
TwoTabs
Jan 21, 2022Apprentice
CAX80 2.5 GHZ Port dropping out constantly
Has anyone found a fix for the 2.5 GHZ port data drops. Im on my second device and the port is still dropping out. The cable is good. Ive tested two cables, One wont even get to gig speeds, the other one will work for a few minutes and then start doing drops every few minutes. These cables have been tested witha verified data tester and they all check out fine. If i run them anywhere else inculding the regular gig ports on the router they work fine. They work fine in my POE switches. This is silly that Netgear charges This much money for a product that doesnt work properly, This Device has been out for how long and people are still having the same issues with it? That's terrible service. Yes i am on the latest firmware. It did no good for the data drops
10 Replies
- plemansGuru - Experienced User
what device are you connecting it to? (and adapter)
Reason I ask is I had added a qnap 10g one to my windows computer and it dropped constantly. I thought it was my router as well at the time (have the same CAX80 plus RAX200/RAXE500) and found out it was my adapter. I bought a cheap usb 3.0---->2.5gig adapter and it didn't have a single issue. It was my ethernet adapter I'd added in.
- TwoTabsApprentice
The adapter is a 2.5 gb adapter that is on my Asus Strix Rog X570 E-Gaming Motherboard. If i were to go get a different adapter, what brand would you recommend?
- plemansGuru - Experienced User
I don't have one to recommend. I"d just read the reviews on them and see how they perform. I have a qnap that caused a lot of issues. I tried a tp-link one that's worked great but its a bit expensive.
And it could be the CAX's issue. Not saying it isn't.
With your current 2.5g port, did you check directly from the manufactuer of the chip if there's updated drivers for it? The windows one tend to be far behind. And sometimes the middle man (asus, asrock, etc) aren't always running the latest either.