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little-karma's avatar
little-karma
Aspirant
Jun 16, 2024

CAX80 5G fails to send images on iMessage and other file upload issues

I have the Nighthawk CAX80 Gateway, firmware version V2.1.5.2, and hardware version 1.01

 

I've had my CAX80 router for about a year, and I have very mixed feelings about it. The main negatives are that we have had constant issues with the 5G network and that Netgear support is effectively non-existent.

 

When using the 5G network, one common issue is that photos won't sent on iMessage. They fail to upload and show 'not delivered', but trying to send the same image on 2.4G network or via cellular data works fine. Also, when using the 5G network random websites (usually involving file uploads) seem to be either blocked or throttled and do not work properly, but switching to ethernet or 2.4G works fine.

 

Does anyone know how to resolve this issue with the 5G network?