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Forum Discussion
Ant1369
Nov 13, 2022Aspirant
CAX80 Died after 9 months of use
My GF's CAX80 dies after exactly 9 months of use. When we came home from breakfast this morning, only the power LED was lit. I tried all of the reset options mentioned in other threads, and no...
FURRYe38
Nov 13, 2022Guru - Experienced User
You'll need to wait for the moderators to contact you or open up a support ticket here:
https://my.netgear.com/support/contact.aspx
Nothing else we can help with here in the forums.
Good luck.
Ant1369
Nov 16, 2022Aspirant
I did as suggested, and after sending me a RMA link, NetGear cancelled my case and says they will not honor the warranty because the unit was not purchased from an authorized reseller. I bought it from Amazon, and it is still within the 12 month warranty period.
I am out almost $400, because NetGear refuses to properly honor their warranty.
- FURRYe38Nov 17, 2022Guru - Experienced User
Will pass this onto NG.