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Forum Discussion
CATAHA
Sep 08, 2025Tutor
CAX80 No internet via WIFi but no problem with RJ45
I have problem with both of my Netgear units. This morning i woke-up and my cellphone said no internet via wifi, I checked on computer with wire plug been connected directly to CAX80 and i have no ...
FURRYe38
Sep 09, 2025Guru - Experienced User
Turn OFF Protection Engine on the CAX80s web page and see if this helps:
NETGEAR Nighthawk - Protection Engine Feature FAQ | NETGEAR Communities
What channels are you using on the CAX80? Try 1 or 11 on 2.4Ghz and 40 or 48 on 5Ghz.
Is FW updated on the EAX80?
What is distances between the CAX80 and EAX80? 30 feet is starting distance or more.
CATAHA
Sep 10, 2025Tutor
It did not help
5.1.1.8
Channels have nothing to do with it.
2-10 feet
- FURRYe38Sep 10, 2025Guru - Experienced User
And you did disable Protection Engine?
Disable Smart Connect.
Try a Networking Reset on the phone. Not a full factory reset, just a networking reset. Check with the phone mfr on where this item will be located...
- CATAHASep 10, 2025Tutor
https://community.netgear.com/discussions/home-cable-modems-routers/cax80-no-internet-via-wifi-but-no-problem-with-rj45/2465314/replies/2465449
Yes on multiple Phones - NO Changes
- FURRYe38Sep 10, 2025Guru - Experienced User
You might reach out to NG and ask for additional help and information.
Might ask if you can downgrade FW back to prior and see if NG can block your unit from updating to v5 FW.