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Forum Discussion
CAX80 seeming firmware issues
I have been struggling with my Nighthawk CAX80 and driven up the wall with Netgear's technical support that just wants to shove their premium paid support down your throat without considering that th...
I have had a similar issue. Sometime friday I cannot connect to the router at all. Tried power cycling, reset, NG "shock reset". I cant even get to the routers information and setting using 192.168.1.1. Turned off all firewalls and still cannot access it. Contact NG, after 2 hours on hold and another hour of resets, pinging, more resets and more pinging, they finally sent me another CAX80. Still having same issue with the refurbished one they have sent over. I tried using a different laptop to ping the routers, results still ranging from 37%-100% loss.
It is wierd that the refurbish one has the same exact problem as the original unit. Only thing i can think of is firmware unless their quality assuarance is really that crappy.
Kind of hard to believe two different units are experiencing same issue.
Testing with a different PC?
You have a friend, neighbor or family member you can take the modem to and see if the problem follows at a different location?
Jimmyfoxx wrote:
I have had a similar issue. Sometime friday I cannot connect to the router at all. Tried power cycling, reset, NG "shock reset". I cant even get to the routers information and setting using 192.168.1.1. Turned off all firewalls and still cannot access it. Contact NG, after 2 hours on hold and another hour of resets, pinging, more resets and more pinging, they finally sent me another CAX80. Still having same issue with the refurbished one they have sent over. I tried using a different laptop to ping the routers, results still ranging from 37%-100% loss.
It is wierd that the refurbish one has the same exact problem as the original unit. Only thing i can think of is firmware unless their quality assuarance is really that crappy.