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Forum Discussion
CAX80 Shows Active Connection, But No WiFi Available
Hi, I'm with Cox (it's the only available option where I live, sigh), and I've had two issues with my CAX80. 1) The WiFi was available on only the 2.4ghz band (the 5ghz band would show, but noth...
Okay, now that I'm home...
SC: Not enabled
AX: Enabled
OFDMA: No option for that (nothing in WiFi settings...odd because there is an ODFM channel, 159, that shows up in the Cable Connection section)
2.4ghz Channel: Auto (currently 4)
5ghz Channel: 36
I did find that our coax was loose (though my girlfriend might have done this while resetting this morning; I typically don't touch the coax, and I made sure it was on tight on Saturday after Cox left).
Regarding the logs...I have a bunch of DoS attacks (which I've read are likely not attacks, but also probably not helping my connection).
I am currently connected to the 2.4ghz, after a reboot. The 5ghz band is unavailable (it is showing, and my TV is using it, but I am hooked it via ethernet to the TV).
Do you suggest a factory reset? Or should I investigate something else?
Can you post the Event Logs page as well.
Power levels are kind of all over the place.
I would update FW and then after the modem is back to ready, factory reset and setup from scratch.
I would enable Smart Connect and then set manual channel 1 and 40. YOu should be able to enable Beamforming and MIMO. If you don't have any AX supporting devices you can disable AX mode or leave it enabled. Under Advanced tab/Advanced Setup/Wireless Setup.