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Stew1216's avatar
Stew1216
Aspirant
Dec 21, 2020

CAX80 Wired much slower than WIFI

I get over 350Mps on my wifi however when I connect directly to the CAX80 modem/router I only get 85-90 Mps.  I am connecting with a Cat6 cable which is not defective.  I also have Cat 6 wired in the house and have it directly connected to a TV upstairs.  Have been getting buffering with this wired connection which I did not get with my old Nighthawk router and separate Spectrum modem.  Cant seem to find the correct answer to fix this anywhere!  Any help??

Thx

5 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Dec 21, 2020

    And you tried a different wired PC to compare the wired results with? 

    What FW version is currently loaded on the CAX80?

     

     

     

    • Stew1216's avatar
      Stew1216
      Aspirant
      Dec 22, 2020

      Yes I have tried 2 separate PC's.  My firmware is V2.1.1.4 which is says is up to date.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Dec 22, 2020

        Using good quality LAN cables? CAT6 is recommended. 

        Seeting 1000Mpbs connection rates on the wired adapter status on the PCs network adapter? 

         

        And nothing else is happening on the network, like steaming or gaming when your testing this? If so, sounds like something with the LAN or WAN to LAN portion of this modem needs to be checked out by NG support. I'd ask for additional help and information regarding this. Ask about an RMA if needed.