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Forum Discussion
CAX80 won't work at all on WOW Internet; firmware update ruined it
Here's the deal. I just got in the mail today a replacement from Netgear for my CAX80. (Hindsight says I may not have needed it, but here we are.) I am with WOW Internet as my ISP in Columbus, O...
FYI
This is still an issue with WOW. On my second CAX80 that won’t connect. Thought the first had a hardware problem so was able to exchange, but no luck. The second has everyone else’s exact same problem too.
I specifically asked the WOW tech if there were any known issues and he said no.
This is still an issue with WOW. On my second CAX80 that won’t connect. Thought the first had a hardware problem so was able to exchange, but no luck. The second has everyone else’s exact same problem too.
I specifically asked the WOW tech if there were any known issues and he said no.
Obviously the tech you talked to was 1st level support and didn't probably know or have more information which is usually the case.
Contact ErnestTheGreat and your CAX80 please.
Baint50 wrote:
FYI
This is still an issue with WOW. On my second CAX80 that won’t connect. Thought the first had a hardware problem so was able to exchange, but no luck. The second has everyone else’s exact same problem too.
I specifically asked the WOW tech if there were any known issues and he said no.
- This is still an issue with WOW. I just got 2 devices that I tried to activate. Once it does I’m guessing it’s grabbing the firmware update and causing this issue. It hands out a dummy IP address with no gateway. I’m probably gonna have to switch providers now, since after reading the posts on here it’s been close to 4 months with no solve. Very poor customer experience
Contact @ErnestTheGreat and olympos1625 about your CAX80 please.
Erxhanb wrote:
This is still an issue with WOW. I just got 2 devices that I tried to activate. Once it does I’m guessing it’s grabbing the firmware update and causing this issue. It hands out a dummy IP address with no gateway. I’m probably gonna have to switch providers now, since after reading the posts on here it’s been close to 4 months with no solve. Very poor customer experience