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Forum Discussion
CG3000D-RG and connection errors
I have Cox communications as my ISP. I have a netgear CG3000D-RG that is about 2 years old. I started having connection issues last summer. they continue randomly. I have had COX out and they measure...
Hello deesigner2
You can attach the screenshot here you just got to click the little picture button that has a little mountain and sun in it. But if thats not working you can always upload it to a site and link it so we can see what is going on.
DarrenM
i called Netgear and the rep said I didnt have latest firmware, which was the first thing I had already thought of, but i looked at the site and I DO have the latest. which has to be done by Cox, the ISP anyway, as there is nothing in the interface to allow a binary update. Secondly, she had me change the channel from auto to 11 but that has not resolved the issue.
Deesigner2
You may want to do a factory reset and start from new to see if the connection is more stable. Also did you buy this modem or is it from COX?
DarrenM
