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Forum Discussion
CG3000D-RG and connection errors
I have Cox communications as my ISP. I have a netgear CG3000D-RG that is about 2 years old. I started having connection issues last summer. they continue randomly. I have had COX out and they measure...
i called Netgear and the rep said I didnt have latest firmware, which was the first thing I had already thought of, but i looked at the site and I DO have the latest. which has to be done by Cox, the ISP anyway, as there is nothing in the interface to allow a binary update. Secondly, she had me change the channel from auto to 11 but that has not resolved the issue.
Deesigner2
You may want to do a factory reset and start from new to see if the connection is more stable. Also did you buy this modem or is it from COX?
DarrenM
I already did a factory reset. still has intermittent connection. I bought it from Cox June 2013. they were the ones telling me that my service level of bandwidth is impacting the connection. WRONG. I don't do steaming videos or gaming.
deesigner2
yea I would say there is a cable issue with cox or the modem is going bad its really hard to say since there are alot of factors for cable connections to be bad such as cable in the house splitters or even a area issue with the cable infrastructure. I do see from your screenshot that you are getting T4 and T3 timeouts here is a good article describing those.
http://volpefirm.com/docsis_timout_descriptions/
DarrenM
