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Jart's avatar
Jart
Aspirant
Feb 11, 2017

CG3000D suggestions on upgrade that will support many devices

I currently have a Netgear Wireless Cable Gateway CG3000D DOCSIS 3.0 through Charter.  I have trouble connecting to the internet when several devices are going at the same time in the house especiall...
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Jart's avatar
Jart
Aspirant
Feb 11, 2017

There are no data caps through my Internet provider.  Its runs at 60 Mbps

TheEther's avatar
TheEther
Guru
Feb 11, 2017

Can you get 60 Mbps while connected to the CG3000D via Ethernet?  If yes, then the modem side is fine.  You have two options:

  1. Add an Access Point to beef up your Wi-Fi.  Any Wi-Fi router and most of Netgear's range extenders can function as an Access point.
  2. Replace the CG3000D.  I believe Charter's list of recommended modems and modem/routers is here.

If you can't get 60 Mbps while connected via Ethernet, then you may need to call Charter and have them check the connection.  If you are renting the CG3000D from them, perhaps you can ask them to upgrade it for you.