NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
buckZor
Feb 15, 2017Guide
CM1000 - BendBroadband (Bend, Oregon)
Just a pre-purchase question, has anyone had success with the CM1000 Cable Modem in Bend, Oregon? BendBroadband is our provider, they are owned by TDS parent company. I called support and was assur...
vkdelta
Feb 15, 2017NETGEAR Employee Retired
I would check with the ISP first instead of vendor support. If ISP says it can work, there is a good likelihood.
we dont generally certify with BendBroadband and we have heard about any certification program with them.
do you have certified modems link from Bend's Website?
buckZor
Feb 15, 2017Guide
I have contacted my provider and they simply state that they support all DOCSIS 3.0 modems and give no brand/model recommendations. They do say that if there are problems getting the modem to work on their system that they would have to defer me to the vendor for support.
I've ordered the modem, it will be at my home tomorrow.
- vkdeltaFeb 15, 2017NETGEAR Employee Retired
let us know how it works. You will most likely face problem with upgrading FW if they dont want to upgrade your device.
Let us know what happens.
- buckZorFeb 15, 2017Guide
That is definitely one of my concerns, I've heard that the .15 firmware revision is solving problems for some people. If my ISP doesn't push out the firmware how the heck do I get it onto my device? My understanding is that there is no end-user method of doing so..
- vkdeltaFeb 16, 2017NETGEAR Employee Retired
there is no end user upgrade method for Cable devices.
ask your ISP if they will push. we are happy to provide them the signed image to push.
otherwise, PM me...