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Forum Discussion

BoratRoman's avatar
BoratRoman
Follower
Jan 07, 2018

CM1000 + Orbi (RBK50) on Xfinity - Constant Disconnects

Hello there,   I am having similar problems to ones on this board - Constant disconnects on the Orbi platform with a CM1000 modem on Xfinity. A Comcast tech has been by, checked the levels and left...
CM1000
disconnects
Orbi
rbk50
Troubleshooting
vkdelta's avatar
vkdelta
NETGEAR Employee Retired
Jan 08, 2018

Hi,

thx for the logs.

 

saw your logs and there are quite a few t3 and t4 timeouts causing modem to go offline.

This one most likely is due to noise on the RF plant.

 

Did you have previous modem working without issues? if yes, which modem was it?