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CM1000 + Orbi (RBK50) on Xfinity - Constant Disconnects
Hello there, I am having similar problems to ones on this board - Constant disconnects on the Orbi platform with a CM1000 modem on Xfinity. A Comcast tech has been by, checked the levels and left saying everything's fine with the incoming line. It works great when it does ( Blast tier - ~200 - 250 Mbps) but the disconnects are getting out of hand. They last a few seconds at a time to ~6 minutes at a time (most common) if left unattended - Rebooting the modem/router fixes it in a minute and a half (even that's not consistent of late). Details: CM1000 Hardware Version 2.02 Firmware Version V3.01.04 Orbi RBK50 Router Firmware Version V2.1.1.16 uPnP OFF,Daisy Chaining Disabled, MU-MIMO and Implicit Beamforming Enabled, Fast Roaming Disabled I am attaching logs and event logs from the modem and router if at all it helps nailing the problem(s). Please let me know what else I can do before returning either/both modem and router.N450 CG3000Dv2 dropping wired and wireless connection repeatedly
A few days ago I started losing my connection from my N450 CG3000Dv2 modem/router. This occurs on both a hard-wired (gigabit) connection to the router and on other devices connected wirelessly. I contacted Comcast support the first time this happened and they sent refresh signals to the router (which hasn't helped). On the next call to Comcast, they said everything looked good on their end and that I'd need to contact Netgear. Is there any diagnostic I can run locally in order to determine if the router itself is failing? It's not quite 3 years old, but I've had routers before that dropped connections like this and I'm not sure if they lasted more than 3 years either. thanks, Matt