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Forum Discussion
Vinsk1969
Jan 21, 2018Aspirant
cm1000 and xfinity issues or just Docsis 3.1 issue?
Hello all. I upgraded to the Gigabit plan with Xfinity. I use my own Modem (Arris Surfboard 3.0). After realizing I needed a Docsis 3.1 I bought the Motorola MB8600 or whatever but it was 3.1. Comcast...
MattN
Apr 03, 2018Tutor
Please reply with some specific things I can do to debug the CM1000. The logs are pretty weak.
Maeredyth
Apr 03, 2018Aspirant
Mine is only dropping about once every week or two, but I still think that's too often. Otherwise it's fast and I like it. Now that I figured out how to to disable the house alarm from waking me up in the middle of the night when it drops signal I am slightly less annoyed. It is stil a pain to discover as I am trying to leave for work I have to stop and go upstairs and make time to reboot it before I can set the alarm and leave for work, but still better than being awaked at 3 am by the alarm signaling it lost connectivity.
Personally, I think it's related to Comcast and all of the changes they have been making to the streaming portal since they are being sued by the people that bought Tivo for patent infringment. My modem worked fine and I had no trouble until after Thanksgiving when comcast disabled features in their streaming portal causing customers like me to call them four times a week about features they broke by accident in the process of hastily trying to comply with the court order to remove specific features. As they then tried to do damage control, and restore the ones they broke by accident, everytime their programmers made a change, they had to push those updates to each user and I think while thye were doing all that my problem was way worse. It seems to have gotten significantly better for me in the past month now that they have restored most o fthe collateral damage