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Forum Discussion
CM1000 Dynamic Range Window issues
Cox is no help, how do I troubleshoot Dynamnic Range Window issues when my power levels are near perfect? Everything is new from the street to the modem.
Path from street = NEW RG6Q to dmarc where it hits a NEW 2 way splitter then single run all the way to the modem with a 6db pad (trying to hit 0db power levels) directly to the modem. All hardware is properly bonded. Attached are my event log and power levels.
11 Replies
I guess I attached the event log twice.
Are you having problems with your internet? Is it dropping, increased ping/lag, slowed speeds? Whats the actual problem? Because your power levels are indeed pretty close to perfect and you have a single error. 1. that looks like a great connection.
My connection is a roller coaster with Cox. As of this moment, yes, this is the only error. Last weekend it was severe packet loss, T3/T4 errors. Sometimes I'll go days without any errors at all and my power levels are just like you see here.
I guess what I'm really looking for is an explanation on what a Dynamic Range Window error is...because the definition I find does not coorelate to what my power levels are. So why is the modem reporting this issue when it's obvious that there is not one?
FYI, my neighbor's Arris SB8200 reports similar errors when his window is also not out of range. We are connected to two sides of the same tap at the street.
